Shipping policy
Where I ship
Currently, I ship physical books to customers in New Zealand, Australia, Canada, the United Kingdom and the United States.
For all other international readers: please purchase via Amazon or other retailers to get local shipping rates and avoid customs delays.
Shipping rates
| Destination | 1 book | 2 books | 3 books |
|---|---|---|---|
| New Zealand | To be confirmed | To be confirmed | To be confirmed |
| Australia | To be confirmed | To be confirmed | To be confirmed |
| Canada | To be confirmed | To be confirmed | To be confirmed |
| United Kingdom | To be confirmed | To be confirmed | To be confirmed |
| United States | To be confirmed | To be confirmed | To be confirmed |
Returns and refunds
If your order wasn’t what you expected or didn’t arrive in a satisfactory fashion, let me know, and I will sort it out. Email author@traceydene.com, tell me what has happened, and I will sort it out.
The fine print
- All books must be returned in their original condition. I reserve the right to refuse a refund if the book does not arrive in its original condition.
- Whilst I will refund any shipping charges incurred with returns, original shipping charges are non-refundable.
- All return shipping charges must be prepaid.