Privacy policy
General
This privacy policy sets out how and when Tracey Epps or her authorised representative (Tracey, we or us) collect, store, use, and disclose your personal information.
What personal information will we collect?
We may collect and store the following personal information about you:
- your contact details (name and email address); and
- any other information you supply to us if you contact us with requests for information, and via any ongoing correspondence,
(together, your personal information).
Use and disclosure of your personal information
We only collect and use your personal information for the purpose of sending digital updates, such as newsletters, and to respond to any direct correspondence.
We will not sell your personal information.
We will not share your personal information with any third party, unless that third party is engaged to assist us with the delivery of any digital updates and, in that case, solely for that purpose.
We may disclose your personal information to a government agency if we are permitted or required to do so by an applicable law.
Unsubscribe
When you subscribe to Tracey’s mailing list, we will send you monthly newsletters as well as occasional updates. If you would like to unsubscribe you can do so at any time, for any reason. Please select ‘unsubscribe’ from the most recent communication you have received.
Cookies
Cookies are commonly used in online search engines to track use and to recognise each time your browser visits our online site. We use this tracking technology to identify pages visited on our site. Information is used for site optimisation to enhance your online experience.
Cookies are information pixels that record online ‘footprints.’ Most web browsers accept cookies as part of routine uses of tracking technologies. Tracking technologies identify the browser used, not personal users. Should you wish to refuse cookies, your browser settings can be adjusted to do so.
Online payment
Tracey uses Shopify Payments for online credit card transactions. Shopify Payments processes online credit card transactions securely. Payments are processed in real-time. Tracey does not have access to your full credit card number.
Security
We take all reasonable precautions:
- to protect your personal information from misuse, loss, unauthorised access, modification or disclosure; and
- to destroy or permanently de-identify personal information if it is no longer needed.
However, the internet is not a secure environment and no data transmission over the internet (including of your personal information) is guaranteed to be totally secure. We do not warrant the security, integrity or privacy of your personal information submitted to our site or email addresses. Consequently, when you provide your personal information to us via our site, email address, or any social media platform, you accept that you have supplied it at your own risk.
We will store your personal information in a manner to protect it against loss, misuse, or unauthorised access or alteration. Records containing your personal information that are no longer required for our business purposes or by law will be destroyed by a secure means.
Access to your personal information
You may request access to your personal information by emailing author@traceydene.com. Requests will be granted in accordance with applicable law. If access is not approved for any reason, we will disclose that reason to you.
Changes to this policy
If we modify this policy, the updated policy will be published on our site on the day the changes take effect.